Timpson locations in Bury St Edmunds
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Timpson: A Legacy of Craftsmanship and Innovation
Originally founded in the 19th century, Timpson provides a diverse range of services not easily found elsewhere, such as engraving, key-cutting, jewellery/watch repairs, custom-made sign-making, shoe repairs, dry-cleaning, photo-processing, and mobile phone repairs. In addition to operating under the Timpson name, the company runs over 100 Snappy Snaps outlets and Max Spielmann concessions, primarily located in supermarkets.
The company remains family-owned and operates in both the UK and Ireland. With over 5,600 employees and 2,000 owned shops, plus more than 115 franchises, Timpson no longer sells shoes but continues to thrive through its commitment to high-quality service for both customers and staff.
Timpson operates in the UK and Ireland and is easily recognisable by its burgundy-red signage with white lettering. Snappy Snaps has a more vibrant yellow and black colour scheme, while Max Spielmann uses white writing on a blue background.
With over 1,300 outlets across the UK and Ireland, Timpson’s headquarters are based in Wythenshawe, Manchester. Plymouth has the highest number of outlets, followed by Glasgow and Aberdeen. Timpson opening times generally run from Monday to Saturday, 9 am to 6 pm, and they are typically closed on Sundays. For holidays like New Year's Day, Good Friday, Easter Monday, Christmas, Boxing Day, and bank holidays, hours may vary. For the most accurate information, it’s best to check their locator at opening-times.co.uk.
Although Timpson has been a British high street staple for more than a century, the company continues to innovate. Here are some lesser-known facts:
- Timpson operates without a traditional “head office” and grants branch managers autonomy to run their outlets.
- The company promotes lifelong employment, offering over £5 million annually in branch bonuses.
- Timpson has raised over £3 million for charity by providing free services in exchange for voluntary donations.
- They actively hire ex-offenders and operate a pre-release employment programme in several prisons.
- Timpson is consistently ranked in the Sunday Times' 100 Best Companies to Work For.
Timpson offers a range of specialised services, many of which are not commonly found on the high street. These include custom-made signs, engraving, and shoe repairs. With its roots in cobbling, shoe repairs remain a core expertise. Other services include jewellery, watch, and mobile phone repairs.
Key-cutting services are available in-store, but Timpson also operates a full locksmith service through Timpson Locksmiths, which uses the same burgundy-red and white branding. Additionally, Snappy Snaps and Max Spielmann provide photo-processing services both as standalone shops and as supermarket concessions.
The Timpson business began in 1865, founded by shoemaker William Timpson and his brother-in-law. Initially a shoemaking and shoe-manufacturing company, Timpson shifted to repairs. In 1973, the business was sold to United Drapery Stores for £28,600,000, but John Timpson later bought it back in 1983, marking the end of its shoe retailing. Instead, the company concentrated on shoe repairs and key-cutting.
Over the years, Timpson expanded into other areas such as dry-cleaning, engraving, watch repairs, and photo-processing. The company has since acquired various businesses, including The House Nameplate Company, Johnson Cleaners, Klick, and Max Spielmann. Timpson now focuses on expanding into pods and concessions within supermarkets rather than high street locations.
