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Marks & Spencer: British Retailer of Luxury Food, Clothing, and Homeware
Marks and Spencer Group plc, commonly referred to as Marks & Spencer or M&S in most households, is a multinational retail corporation based in the United Kingdom. The company specialises in the retail of luxury food products, clothing, and homeware. Customers can browse through a fine selection of locally sourced or internationally acquired fruit, vegetables, meat, and more. Shoppers can also find tinned food and upmarket frozen convenience meals on their shelves, as well as soft drinks and alcoholic beverages. They also sell a range of clothing items and even small home furnishings.
The company was originally founded in Leeds in 1884 by Michael Marks and Thomas Spencer. Up until the early 2000s, they primarily sold own-label products. They have over 950 stores throughout the United Kingdom, with over 84,000 employees working for the company. The majority of their branches are based in the UK and Ireland—the largest of which is a 170,000 square feet megastore on Oxford Street, London. The company also does business internationally and has opened stores in various countries worldwide, including France, the Philippines, and the Netherlands.
With over 950 stores located throughout the country, there is a strong possibility that one is near you. London is the city with the highest concentration of branches, but you will find locations in all big cities like Manchester, Bristol, Newcastle, and more. The company has many store formats, but the most common form is a core shop—which usually includes food and clothing.
The Marks & Spencer opening times of core shops vary depending on the location; although typical opening times are from 7/8 a.m. to 9/10 p.m., with reduced hours on Sundays and national holidays including Christmas Day, Boxing Day, New Year’s Day, Easter Monday, and Good Friday. It's best to check with your local store for exact opening times.
Marks & Spencer is one of the largest retail corporations in the United Kingdom and Ireland. The company is a household name, and it's rare to find someone who hasn't heard of them or been a customer. But here are five things you might not know:
- For over a hundred years, the company's headquarters were located on Baker Street, London, before relocating to Paddington Basin in 2004.
- The founders, Michael Marks and Thomas Spencer, were from Slonim, Belarus, and Skipton, United Kingdom, respectively.
- The company started as a small stall in Leeds’ Kirkgate Market, the largest covered market hall in Europe.
- Many famous stars and celebrities have been involved in media campaigns for the company, including Claudia Schiffer, Antonio Banderas, and Joanna Lumley—they are well-known for their Christmas television campaigns.
- In 1998, Marks & Spencer was the second most profitable retailer in the world.
They offer a wide range of products and services including, but not limited to, food, wine, clothing, health and beauty products, flowers, hampers and gifts, children's items, and seasonal products.
The products you find in a store often depend on the shop format. The most common formats are:
- Core shops: This is the most prevalent shop format and generally contains food items and clothing ranges. Depending on the size and location, sometimes they will also have a home department.
- M&S Foodhall: These supermarkets were the result of a rebrand in the year 2000 and are shops that only deal with the sale of food items.
- Hospitality: Many of the large shops provide hospitality outlets such as table service restaurants, luxury deli bars, and hot food to go.
- Home Stores: Since 2007, various dedicated home furnishing stores have been opened across the UK, including in Cheltenham, Lisburn, and Manchester.
- Outlet Stores: There are over 50 outlet stores in the UK. These shops typically offer sizeable discounts from the original price on various products.
During the mid-2000s, they also launched an online service to keep pace with competitors' home shopping delivery services. The service has been growing rapidly and now accounts for a significant portion of the company's trade in the Republic of Ireland.
Marks & Spencer was formed in Leeds by Michael Marks and Thomas Spencer in 1884. Domestic growth accelerated throughout the 20th century, leading the company to venture into the international market. 1998 was the peak of the company’s financial success, and it became the first British company to make a pre-tax profit of over £1 billion. A subsequent decline in business led to a surprising slump before a leadership change in 2009 and 2010 began to steady the ship.
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