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Caffè Nero is one of the best-known high street coffee shops, with a strong presence across the UK. Selling a wide range of both hot and cold beverages as well as hot and cold food and snacks, this retailer is a popular coffeehouse with around 750 locations on high streets and in shopping malls across the country, as well as additional locations overseas. In total, there are over 1,000 different locations around the world, and branches can be found in Ireland, Cyprus, Poland, Turkey, Croatia, Oman, the USA, and the UAE, as well as in the UK. Usually, you can find them partnered with bigger restaurant brands and chains that offer their coffee on the menu, and there are multiple self-service vending machines in places such as airports, supermarkets, and petrol stations. Everything from espressos and lattes to mochas and hot chocolates can be purchased in these stores, with a variety of toppings and flavours to add.
The coffee shops are instantly recognisable on the high street thanks to its large blue signs with bold black lettering and a gold outline. There are branches located as far north as Inverness and as far south as Falmouth in Cornwall. There are also numerous branches located in the UK’s biggest cities, with over 130 in Greater London alone. Each establishment will have its own opening and closing times, and places such as airports and transport hubs may have extended opening times.
Caffè Nero opening times vary from branch to branch, with some coffee shops being open until late in the evening in major city centres and shopping malls.
On holidays such as Good Friday, Easter Monday, New Year’s Day, Christmas, and Boxing Day, as well as bank holidays, the opening times will vary depending on local regulations.
- The name “Caffè Nero” comes from the Italian word for “Black Coffee.”
- There is a loyalty club available in card format or on an app. After nine purchases, customers can enjoy a free drink.
- This coffee shop is committed to being eco-friendly and sustainable. Promoting the use of reusable cups and giving out paper straws.
- It is partnered with the Rainforest Alliance.
- Along with the standard menu, seasonal drinks are introduced throughout the year.
Caffè Nero specialises in producing European-style coffee, with Americanos, lattes, cappuccinos, and espressos available throughout the year. Teas, hot chocolates, and a range of cold beverages are also sold. Seasonal drinks are introduced at various intervals, with the Christmas menu being especially popular. As well as selling drinks, this coffee shop also sells a range of hot and cold foods, including paninis, salads, and sandwiches. Customers can also enjoy snacks such as crisps, cakes, cookies, and muffins. The concept is based firmly on the European café model, where the customer is not rushed to leave and can sit and work or chat. They often make use of pavement seating for this, again in a similar manner to the European café style. They are very eco-aware, and many of their ranges are linked to sustainable coffee growth, including reusable cups and paper straws.
Caffè Nero was first established in 1997 by Gerry Ford and has been growing ever since, first expanding into Europe in 2007 with its first location in Turkey. It then spread to the UAE, Poland, Cyprus, and Ireland. Originally set up as a family business, it was bought out in 2001 by Rome Bidco Ltd. The brand finally crossed the Atlantic in 2014 to set up its first coffee shop in the USA. This coffeehouse brand has won a number of accolades for the quality of its coffee, and in 2013, it was rated as the best-tasting coffee from five of the UK’s top brands. Over the years, new innovations have been introduced, including mobile payments and a loyalty app. The brand has also established the Nero Foundation, which aims to support communities that grow coffee as well as local communities near its stores. The Foundation’s funds are invested in community amenities and local causes. Today, there are around 1,000 branches of this coffee shop around the world, with around 750 of those locations being in the UK.
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